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Frequently asked questions

Quickly find answers to your questions about our products, shipping and craftsmanship.

Our products
We use high-quality MDF wood, non-toxic paints and varnishes certified safe for children.
For our 3D creations, we use PLA Basic as well as PLA Matte.
Each board and 3D creation is handmade in our Quebec workshop.
Absolutely. All our products are designed specifically for children aged 2 to 8 years. We use only non-toxic materials, tested and approved. Edges are always rounded and carefully sanded.
Yes, all paints and varnishes used are certified non-toxic and free of harmful solvents. Children's safety is our top priority in every material choice.
Yes! Our multifunction trays are compatible with IKEA Trofast bins (25 x 36 cm). They fit directly without any modification perfect for Montessori spaces already equipped.
Yes. For our 3D creations, we use PLA Basic and PLA Matte. These materials are safe to handle, kid-friendly, and commonly used for everyday items. As with any product intended for children, adult supervision is recommended for younger children.
Orders & shipping
Each product is handmade. Processing time is generally 2 to 3 business days. Shipping takes 1 to 2 business days depending on your region. You will receive a confirmation email with a tracking number once shipped.
Yes, we accept custom orders subject to availability. Write to us at contact@lunaiaart.ca with your idea and we will get back to you within 24 hours. Please note that custom items are non-refundable.
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